Christmas was busy with events and activities. Our Christmas day was buzzing with families visiting, some stayed to lunch, some came, went and returned. I don’t think forgetting to bring the crackers in for the tables was noticed by many- but the lack of paper hats in the photographs is a salutory reminder for next year!.
Just before Christmas the CQC regulator popped in and confirmed that we met all the standards. She arrived in the middle of lunch which was definitely unexpected, and stayed a few hours. She spent time with the residents and staff as well as speaking to visitors who were in at the time. The final report is with us, although the last time I looked it hadn’t reached CQC’s website.